Refund Policy
Refund Policy
The Mindful Momentz Initiative (MMzinit)
REFUND LEGAL DISCLAIMER
IMPORTANT REFUND NOTICE
By purchasing services from The Mindful Momentz Initiative (MMzinit), you acknowledge and agree to the following refund terms and limitations:
NATURE OF SERVICES
Our life coaching services are:
• Educational and developmental in nature
• Delivered virtually through digital platforms
• Customized to individual client needs
• NOT clinical treatment or therapy
• Time-sensitive and cannot be “returned” once delivered
REFUND LIMITATIONS
No Refunds for Delivered Services:
• Individual coaching sessions cannot be refunded once completed
• Time spent in coaching sessions represents delivered value
• Digital access to materials constitutes service delivery
• We are not clinicians and do not provide clinical guarantees
Limited Refund Circumstances:
• Refunds are discretionary and evaluated case-by-case
• Technical failures on our end may qualify for refunds
• Unused portions of packages may be eligible for partial refunds
• Administrative and processing fees are non-refundable
CLIENT ACKNOWLEDGMENT
By purchasing our services, you acknowledge:
• You understand the non-clinical nature of life coaching
• You accept responsibility for your engagement in the coaching process
• You will not seek refunds based on personal outcomes or results
• You understand that coaching results vary by individual
• Our services complement but do not replace clinical care
NO GUARANTEE OF OUTCOMES
We make no guarantees regarding:
• Specific personal or professional results
• Mental health improvements
• Life changes or transformations
• Success in achieving personal goals
• Effectiveness of mindfulness or spiritual practices
DISPUTE RESOLUTION
• Refund disputes must be submitted in writing
• We will review requests within 10 business days
• Our decision on refund requests is final
• Refund requests based on clinical expectations will be denied as we are not clinical providers
LIMITATION OF LIABILITY
• Our maximum refund liability is limited to amounts actually paid
• We are not liable for consequential or indirect damages
• Processing fees and third-party charges are non-refundable
• As non-clinical service providers, we are not liable for clinical outcomes
Refund Policy
The Mindful Momentz Initiative (MMzinit)
REFUND POLICY
INDIVIDUAL COACHING SESSIONS
Single Sessions:
• No refunds once session is completed
• 24-hour cancellation notice required to avoid charges
• No-shows will be charged full session fee
Discovery Sessions:
• No refunds after session completion
• Rescheduling available with proper notice
COACHING PACKAGES
Multi-Session Packages:
• Refunds calculated on unused sessions only
• $50 administrative fee deducted from refunds
• Must request refund before 50% of package is used
• No refunds after 90 days from purchase date
ONLINE COURSES
Digital Courses:
• 7-day refund window from purchase date
• Must have completed less than 25% of course content
• No refunds once course is substantially accessed
• Processing fees non-refundable
GROUP COACHING PROGRAMS
Group Programs:
• 48-hour refund window from program start
• No refunds once second session begins
• Transfers to future programs may be available
• $25 administrative fee applies
GENERAL REFUND CONDITIONS
Requirements:
• Written refund request required
• Must include reason for refund request
• Original payment method will be credited
• Processing time: 5-10 business days
Non-Refundable Items:
• Processing and transaction fees
• Administrative costs
• Completed sessions or accessed content
• Services used beyond refund windows
Exceptions:
• Technical failures on our end
• Service cancellation by MMzinit
• Documented emergency situations (on a case-by-case basis)
CONTACT FOR REFUNDS
Submit refund requests to:
Email: Minfulmomentz@outlook.com
Include: Purchase date, service type, and reason for request
This refund policy is subject to applicable consumer protection laws and may be modified to ensure legal compliance.